Shipping policy

At Souqyra, we strive to deliver your orders quickly, safely, and reliably across the Gulf region. Please review our shipping guidelines below.

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📦 Shipping Regions

We currently ship orders to:

• 🇦🇪 United Arab Emirates (UAE)

• 🇸🇦 Kingdom of Saudi Arabia (KSA)

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🚚 Processing Time

• Orders are processed within 1–2 business days

• Orders placed on weekends or public holidays will be processed on the next business day

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📍 Estimated Delivery Times

Note: Delivery times may vary depending on your city and courier service availability.

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💳 Shipping Charges

• UAE: AED 15
    → Free shipping on orders above AED 150

• KSA: SAR 20
    → Free shipping on orders above SAR 200

Final shipping costs are calculated automatically at checkout based on your location.

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🧾 Order Tracking

Once your order is shipped, you'll receive a confirmation email with your tracking number so you can monitor your delivery in real time.

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🛑 Delays & Exceptions

While we aim for fast and timely delivery, delays may occasionally occur due to:

• Customs clearance

• Weather conditions or public holidays

• Courier or logistics issues

We appreciate your patience and understanding in such cases.

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📨 Incorrect Address Policy

Please make sure to double-check your shipping address during checkout.

📌 Souqyra is not responsible for lost or delayed deliveries caused by incorrect or incomplete addresses.

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💬 Need Help?

If you have questions about your order or shipping status, we're just an email away!

📧 souqyra@gmail.com
📍 Serving customers in the UAE & KSA